HubSpot Service Hub Platform

HubSpot Service Hub: Intro, Setup and Training

NPS & CUSTOMER FEEDBACK PLATFORM

HubSpot's Service Hub

One of the goals of HubSpot is to help companies diamondGrow Better.

They also recognise that in order to grow better a company must have the right balance between their marketing, sales and customer service activities. 

HubSpot's belief that true business growth comes from generating new business activities as well as retaining existing clients isn't new but what is new is the ability for companies to be able to measure both on a single platform.  This allows companies to understand what areas of the business need improving in order to retain more clients.

HubSpot Service Hub:  Get to know the product better

HubSpot's Service Hub has quickly developed into a powerful platform in its own right allowing companies to:

  • Create surveys to measure Net Promotor Scores (NPS)
  • Create Customer Feedback Surveys to measure specific parts of your business
  • Create internal tickets / external tickets
  • Create a Knowledge Base where important content can be placed to help customers.

Aside from the above, HubSpot Service Hub connects easily with all other parts of the HubSpot platform providing a full integrated growth platform for businesses.

Here's a short video that highlights some of these key features:

At Nexa, we've implemented the Service Hub for many large enterprise level businesses.

Nexa's Service Hub offering includes the following:

  • Setup and Customisation
  • NPS & Customer Feedback Training
  • Service Measurement Enablement Training

 

Want to learn more about HubSpot Service Hub?  Not sure if HubSpot is right for your business?  View the video below:

 

As a Diamond-tiered HubSpot Partner Agency, we have experience in the following services and offer these to clients globally:

HubSpot CRM & Sales Platform
If you're interested in learning more about HubSpot's CRM and Sales product, please click here
HubSpot Marketing Platform
HubSpot's Marketing platform is now the goto product for SME and Enterprise businesses looking to automate and integrate their marketing.
HubSpot Service Platform
From Net Promoter Scoring (NPS) to Customer Feedback Surveys and Ticketing, HubSpot's Service Hub does it all!
HubSpot License Selection
Selecting the right license for your business can be difficult. Nexa will work with you to identify the right options based on your business' needs
HubSpot Setup & Onboarding
We assist you with a hassle-free setup and onboarding to HubSpot's Marketing & Sales Platform.
Full HubSpot Management
Already a HubSpot customer? Do you need the support of a qualified and accredited HubSpot agency?
HubSpot Training & Workshops
Enhance your knowledge and application of HubSpot into your business with our customized training and workshop sessions
HubSpot Consulting Services
Receive hands-on guidance from our HubSpot experts who will work with you to better utilize and maximize your gains from Hubspot's Marketing, Sales & Service Platforms.
HubSpot CRM / API Integrations
Do you require a complex integration between HubSpot and other business systems? Our team can help assist you with a hassle-free setup and onboarding to HubSpot's Marketing & Sales Platform.
HubSpot CRM & Propspace Integration
Nexa has partnered with Property Finder's CRM Propspace, to develop a complete integration solution between both portals
HubSpot & Whatsapp Integration
Nexa has partnered with Whatsapp to provide complete 2-way automated Whatsapp integration between your CRM and Whatsapp
GCC Call Tracking Integration with HubSpot
If you have a large sales team and would like to track outbound sales or customer service calls, Nexa can integrate this with our vendors.

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