Social Media Reputation
The Social Media team at Nexa has forefront of online reputation management. We know the effect of online comments about a brand, be they good (resulting in a sales surge) or bad (resulting in loss of revenue).
We believe that our Search Engine Optimisation (SEO) knowledge and experience is well demonstrated in terms of our historical results. The fact we were one of the first agencies to win SEO campaigns, powered largely by social media engagement campaigns also demonstrates the faith that brands put in us to help with their online reputation.
Transparency is key for social media platforms. When something negative arises we help brands get to the root of the problem and then communicate how the brand has made improvements where necessary.
We have successfully managed nearly every social media situation, from negativity due to company errors, right through to coordinated attacks carried out using social media platforms. We are here to share our considerable experience and solutions with clients.