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Conversion Rate Optimisation (CRO), how it works:

Conversion Optimisation, also referred to as Conversion Rate Optimisation (CRO), is the process for increasing the percentage of online visitors into customers, or getting visitors to take a specific action. When it comes to e-commerce, conversion is the key difference between success and failure for any online business.

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The Importance of Conversion Rate Optimisation

As stated previously, your websites conversion rate refers to the number of times a visitor completes a specific goal.

Search Engine Optimisation and PPC ads can get a visitor to your site - but what they do on your site is vital. Online businesses and e-commerce sites need to have a goal in mind and these goals come in a variety of forms. For example: do you want macro-conversions that result in a sale? Of course. But you are also able to implement micro-conversions that help you gain visitor information, allowing you to nurture leads for future sales. For example: you may direct a prospect to a landing page that requires them to fill in their information in order to download or access specific information. This micro-conversion allows you the opportunity to add these leads to a data base and nurture them for future sales and guide them through the buyers journey.

What we can do for you

It's therefore vital that online businesses or e-commerce platforms understand the importance of Conversion Rate Optimisation (CRO) and have an actionable strategy to implement this.

At Nexa, we use best in class software, tools and tactics to implement CRO for any online business. We work with businesses across the world, servicing clients from our offices in Dubai, Manchester and New York.

About Conversion Rate Optimisation (CRO)

Conversion is the key difference between success and failure for any online business. Therefore, it’s vital that online businesses or e-commerce platforms understand the importance of Conversion Rate Optimisation (CRO) and have an actionable strategy to implement this.

What is Conversion Rate Optimisation?

Conversion Rate Optimisation is a process for increasing the percentage of visitors to your website, and converting those visitors into leads and customers.Similar to running a brick and mortar retail business, many people may enter your website, browse, and not make purchases, and as a business owner, you will want to reduce this as much as possible - and this is where CRO strategy comes into play.

CRO is a strategy that provides one of the most effective ways to turn your website visitors into leads and paying customers. This process involves a variety of tools that are all used together for one goal - to convert visitors into leads, and leads into paying customers.. Essentially, it is about setting up a journey that drives the user to take a specific action on your website, whether it be filling out a lead form, signing up to a newsletter or making a purchase. 

By practicing CRO techniques our professionals will be able to identify possible problem areas on your website by measuring user interaction. And by measuring and analysing this data, we will be able to understand the buyer in greater detail, and gain insight into a variety of user behaviours such as:

  • Where on your site you are losing sales
  • Who is dropping off, where and why
  • Ways to capture those missed opportunities

Once this research is conducted, we will be able to identify possible challenges and opportunities, helping you develop hypotheses and tests to see which approaches generate the most sales on your site.

Elements that make up a CRO Strategy

  • Landing Pages: Landing page design is one of the most important elements for CRO strategy as a landing page has the ability to deter users or keep them on your website for longer. The more user friendly and easy to navigate - the longer users will stay on your page and the more traction and opportunity for lead generation your business will get. 
  • Website Content: Make sure that the copy on your website is easy to read, informative, and helpful. This will keep the user on your site for longer and establish your business as a trusted industry leader. 
  • Call-to-Action: A Call-to-Action refers to a call for users to take a specific action. This could be anything from signing up to a newsletter, making a purchase, or downloading an e-book or e-guide. The stronger your CTA, the more quality leads you will generate through your website. 
  • Lead Forms: In order for users to take a specific action, you should provide them with a lead form. In this form they are able to quickly fill out their information - and these forms are vital for landing pages that form a part of the sales funnel (ie: downloading an e-book or making a purchase etc.) By optimising this data, you are able to gain important data such as email addresses, which allows for further lead nurturing and customer communication - which of course, leads to higher conversion rates.

The above are just a few examples of what makes up an effective CRO strategy. At Nexa, we use best in class software, tools and tactics to implement CRO for any online business. We work with businesses across the world, servicing clients from our offices in Dubai, Manchester, New York and Melbourne.

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What our clients say

HubSpot - NEXA Testimonial

NEXA was HubSpot’s first partner in the Gulf region and joined the partner program almost 10 years ago. They have been integral in educating the region about inbound marketing and sales and have applied their expertise to strategic clients in the technology, real estate, and education space. One of the key differentiators with Nexa is their proven capabilities to customize their services to find the right solution and solve for the customer’s needs.

Jeetu Mahtani - HubSpot

Senior VP & Managing Director,
International - HubSpot

Redmills - NEXA Testimonial

It is an absolute pleasure to recommend NEXA for website projects. They really are the best in the business. We had asked NEXA to pitch to us for website projects, and they stood out for 2 main reasons. 
First, They demonstrated their experience in building the right hierarchy & structure for SEO for websites in an international market context. Second, They have a number of expert teams allocated to website project.
To sum up the NEXA Team, are professional and passionate about providing the best website and service. They don’t just tick boxes getting a website done. They really do care and go the extra mile.

Mairead Hanlon - RED MILLS

Digital Marketing Lead,
RED MILLS

Nolte - NEXA Testimonial

Being skeptical about digital marketing to begin with, we put our faith in NEXA to prove to us that it would indeed benefit our brand and business growth. It didn't take long for NEXA to astound us with their level of expertise and knowledge about digital technologies and marketing tactics that resulted in whopping our ROI.

We are highly satisfied with their work. They have helped and supported us on understanding how to run all our digital campaigns at the right time in order to achieve the best results across all multiple countries and different markets. 

We consider NEXA to be valuable business partners from whom we will continue to seek business growth strategies.

Nolte Küchen
Rove Hotels - NEXA Testimonial

Since NEXA has taken over the optimization of the Rove Hotels website, we’ve not only seen an increase in qualified traffic but also an increase in conversions. The NEXA team also worked closely with our in-house team during the transition to a new website, which can often be a tricky exercise.  Thanks to the team, the transition was incredibly smooth and within a few weeks, we noticed even higher search traffic coming onto the website.

Overall we find the team very responsive and senior management actively involved in the process.

Rove Hotels
Toshiba - NEXA Testimonial

When it came to attracting leads across the MENA region, we were at a loss. We turned to NEXA to assist us in reaching this large target audience.

Needless to say, our expectations were exceeded. NEXA helped us rank in the search engine results, across multiple locations and brought us the highest quality leads and improved sales for Toshiba Printers. 

Toshiba
LIV Developers - NEXA Testimonial

When we partnered with NEXA, we expected a 6 month campaign that would help us try to reach our goals. However, NEXA managed to exceed all our expectations and delivered exceptional results in just 4 months. 

The team made everything feel effortless, even when it was certainly a stressful campaign. We look forward to partnering with NEXA in the future as new developments roll out.

LIV Residence

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Let’s dive into your ideas, achieve your goals with precision and design tailored strategies that fit your needs. We’ll work with you to set clear expectations, goals, and metrics.

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Email: support@digitalnexa.com

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