Invisalign is a modern solution to straightening your teeth without wires. As global market leaders, Invisalign has high-growth aspirations for the GCC and Eastern Europe regions...
Service Measurement & Management
For businesses to truly grow, businesses need to ensure that they have three very important parts of their business operating as seamlessly as possible:
Businesses that have seamless processes and hand-off strategies from each department and who provide a high-quality of service, should, in theory, retain a higher percentage of customers than competitors who do not have these processes in place.
By retaining more customers, your business should be receiving more referral business from happy clients, which in turn means that you will grow much faster than a company who fails to retain their customers.
But how do you measure customer satisfaction? Nexa can help.
Service Measurement & Management
Technology advancement allows companies today, to gauge customer satisfaction at various stages of their relationship with your business. With clear feedback, a company can understand their weaknesses, improve processes and increase customer satisfaction. Here are some tools that we implement for our clients.
I have been working with the Nexa team for 1 year and my experience was great. They are extremely knowledgeable and reliable. They took extra effort in customizing the HubSpot account based on our requirement. Highly appreciate all the great work done and look forward to a successful & long term partnership.
When we first embarked on this journey with Nexa, we never imagined that this would be the outcome. We’ve achieved much more than we ever thought possible in such a short amount of time. The team at Nexa have gone above and beyond our goals for this project and have helped us revolutionise our business model. We now understand why so many of our brokers have used Nexa’s services!
Nexa has grown to become not just our growth marketing agency of choice, but also our partner in business. From the very start, Nexa has been committed to finding solutions to challenges that we as a business have faced, becoming a team that we have come to trust with our goals for the last 3 years. We look forward to working with the Nexa team going forward.
It's been great working with the Nexa team for the last 1 year. We've been very happy with how agile and adaptable the team is based on our requirements. Amit, Zara, Tamara, Jatin, Gary have all be wonderful in helping us with our digital plan and strategy in implementing social media plans, digital campaigns, Google campaigns and the list goes on. The team at Nexa has always been there in times of high demand and are always available to help whenever required in whatever capacity they've been able to. Well done Team Nexa! Here's to more of these!
We have been working with Nexa for just over a year and what a journey it has been. From day one, Nexa offered a friendly approach, you become part of their family and they become part of yours, working as one team to achieve the best results. Our account management team has been fantastic throughout all our projects. They were extremely attentive and were able to manage the high demands of our account under tight time constraints. Nexa have produced some great assets for our global social media campaigns and really helped bring our brand to life on social media.
We found the Nexa team were immediately able to produce fresh design options for the website concept, whilst ensuring the user journey of the site was spot on. The website launch was flawless and the interaction and communication was great throughout. I would strongly recommend for the design and development of any website. We are very much looking forward to working with Nexa again on future projects.
Love the whole team! Ravi, Andrew and the team have been so involved and supportive on the top level! They are 24/7 on top of things and support at any given time! Even though there is so much happening on our accounts they put it all together! The creativity is beyond amazing! Everything is done so well and the turn around time is quick!
Thinking about working with Nexa?
- Founded in 2005 in Dubai, UAE.
- Over 300 active clients.
- Experience in over 30 industries from high-profile B2C businesses to highly niche and specialised organisations.
- Over 50 in-house digital marketing specialists.
- Full spectrum of digital marketing services provided.
- Clients include Microsoft, Intel, Shell plus many local homegrown businesses.
- Offices located in Dubai, Manchester, Melbourne and New York.
We’ve earned some great awards along the way.
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